Helsinki Police Department

When submitting an application for citizenship, please note:
When making an appointment at Helsinki Police Department to submit an application for citizenship, please select the service Oleskelulupahakemuksen jatkolupahakemus (Residence permit renewal application) or Ensimmäinen oleskelulupahakemus (First residence permit application ) in the police department’s online time reservation system. The Application for Finnish citizenship link in the time reservation service does not work at the moment.

EU citizen registrations get their own queue until the end of the year
The Helsinki Police Department has a dedicated queue operated with queue numbers for the registration of European Union citizens at the Pasila Police Station 2. The queue will serve EU citizens from Monday to Friday between 12:40 and 3:15 p.m.
The dedicated queue aims to ease the congested customer service. Other applications will continue to be handled by appointment. The exception to the rule are completed documents which may be picked up from the INFO queue without an appointment.

Helsinki Police will handle licence matters by appointment

Helsinki Police will handle licence matters by appointment. The arrangement applies to both Finnish and foreign licence matters (driving licences, passports, identity cards with a photo, and permits and licences for firearms). For making an appointment, use the service available at the website of the Finnish Police.

If you do not have the equipment for making the appointment, you can make the appointment at the foyer of Pasila Police Building 2 where necessary equipment is available for the public. You can also make the appointment by calling 071 87 73168 (between 12 noon and 4 p.m.). Please note that this number is only for making appointments for licence matters and not for enquiries.

The Immigration Police’s offices
Pasilanraitio 11, Länsi-Pasila

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