Southeastern Finland Police Department

We provide police services in the areas of 15 municipalities. Our area of operation extends from Kotka on the coast to Kouvola in the north and Parikkala in the east. The area is characterised by a long eastern border and cross-border traffic. There are four border-crossing points: Imatra, Nuijamaa, Vainikkala and Vaalimaa. The area also houses the Kotka-Hamina Port as well as an international airport in Lappeenranta. For more information on our services and opening hours, see the details of individual police stations.

In emergencies, always dial 112.

Prefer online services.

Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.
Police helpline

The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

Price of service

The cost for a call to the Police is

the local network charge (pvm) if you call using a landline number

cellular phone charge (mpm) if you use a mobile phone

international call charge if you call from abroad.

You will pay for the call in line with your operator tariff. Waiting time is also paid for.
Post address

Vuorikatu 1, 45100 KOUVOLA
Online Invoicing addresses

Online invoice address/OVT ID

003722886666815

Online invoice address/PEPPOL ID

0216:003722886666815

Operator ID (Posti Messaging Oy)

FI28768767

Business ID

2288666-6

VAT number

FI22886666

The Police only accepts online e-invoices that comply with European standards.
Phone Numbers

Switchboard

+358 295 430331

Mon–Fri 8.00–16.15

Crime reports, local helpline

+358 295 435400

Mon–Fri 9.00–12.00

Nationwide police customer service and bookings

+358 295 419800

Mon–Fri 8.00–16.15

Tip line

+358 295 414559
E-mails

Communications
viestinta.kaakkois-suomi@poliisi.fi

Crime prevention
ennaltaestava.kaakkois-suomi@poliisi.fi

Driving rights
ajo-oikeusasiat.kaakkois-suomi@poliisi.fi

Feedback
palaute.kaakkois-suomi@poliisi.fi

Licence services
lupahallinto.kaakkois-suomi@poliisi.fi

Ongoing investigations
tutkinta-asiat.kaakkois-suomi@poliisi.fi

Registry
kirjaamo.kaakkois-suomi@poliisi.fi

Requests for investigation material
asiakirjatilaukset.kaakkois-suomi@poliisi.fi

Southeastern Finland Police Department

News

Investigation Into Unmanned Aerial Vehicles That Fell to the Ground Progresses

Operation in Response to UAV incidents in South-East Finland Continues

Police Investigate the Falling of Flying Devices in Southeast Finland

Police officers fallen in the line of duty honoured with flags flying at half-mast

Firearms inspection at Kouvola police station to close earlier than normal on Wednesday next week

Yhteystietosivun kiinteät linkit